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How it Works

Why choose online therapy? Here are some reasons why Alternet Therapy may be the right option for you:

Certified Therapists

The therapists you see on Alternet Therapy are professionals, all of whom have experience operating or working in traditional brick-and-mortar counseling environments. Our leadership team reviews every therapist’s application to ensure that the person you’ll be speaking to during your online appointment is equipped with the proper tools and training to help you along your journey to better health.

Secure Environment

Our booking and video-conferencing technologies ensure that your information stays between you and your therapist. Our IT administrators do not have access to your video-conferencing sessions, and they are not recorded.

Your payment transactions are protected using PCI Service Provider Level 1 Certification, the most stringent level of certification currently available online.


Online therapy allows you to meet with a professional from the comfort and privacy of your own home, a distinct advantage when confidentiality and discreet service is desired. With our simple booking and video-conferencing experience, you’ll feel at ease knowing that you’re well taken care of, with appointment times and professionals that work for you.


Alternet Therapy operates on a “Session Token” payment system. This means that every certified and professional therapist available on our site charges 1 session token per 50 minute video-therapy session. Each session token is $49.99. We believe that the session token system benefits you, the user, as you know exactly what to expect on your billing statement. You can also purchase a number of session tokens for an employee, friend or family member’s use and be confident that they will receive the help they need.